For those who own a website that sells one product or the other, getting product reviews from your customers will definitely be one of your concerns. This is because 79% of your prospective customers will search for reviews prior to making a purchase. As an effect of this, you need to invent strategies that’ll insure that customers leave feedback on products they’ve bought. Here are a few methods to go about it.
It is an everlasting truth that people tend to engage in activities with chances of being rewarded, thus, offering incentives to customers for leaving reviews will encourage them to leave feedback on products bought. It can be in type of discount on following purchase, freebies, shopping points, gift certificates and so on. Follow this link to read reviews on the topic. You can also appeal to them to leave remarks because there are some people who are compelled more by self sacrifice than by incentives.
Also, design your website in such a way that it’ll be simple for customers to supply reviews. Let the review form be easy and simple to fill, and offer areas that they can easily supply responses to. After every purchase, endeavor to follow up with a customer through e-mail until he/she supplies a feedback. But do not grab that opportunity to resort into spamming because it can harm your reputation. After about two to three e-mails on this matter, it is wise to halt additional emails so you do not pique your customers.
Moreover, endeavor to supply qualitative service to your customers so that many of them are going to be prepared to lose reviews. While you can not satisfy everybody due to human error, strive to fulfill bulk of them so that they will be excited to leave positive feedback. We recommend you see these reviews for a better comparison. Do not forget that miserable clients can in fact damage your standing by making negative reviews, so, do all you can to offer qualitative service.
Forming a group of product testers may also bring you a rather amount of favorable reviews for your products. Invite some of your customers into this group and also you have gotten for yourself regular reviewers. Identify customers with great influence and invite them to be your regular reviewers. You can provide them some incentives because your organization stands to gain a lot from the good reports they write about your products.